tbajee88 Privacy Policy

tbajee88 ("we", "our") operates a safe and trusted online entertainment platform for players in Bangladesh. This privacy policy document explains what types of personal information we collect, how it is used, how long it is retained, and what your rights are.

By using our platform, you are considered to have accepted the terms of this privacy policy. tbajee88 gives the highest importance to your personal privacy and ensures data protection through advanced technical measures including SSL encryption.

Please read this policy, and if you have any questions, contact our support team.

During registration and use of tbajee88 services, we may collect various types of personal information. The details of that information are provided below:

1.1 Information You Provide Directly

When you register on our platform or use our services, the information collected from you includes:

• Full name and date of birth
• Email address
• Password (stored in encrypted form)
• Payment information (bKash number, Nagad number, Rocket number, Upay details, etc.)
• Government-approved document details for identity verification (through the KYC process)
• Information provided when contacting our support team

1.2 Automatically Collected Information

When you use our website or services, the following information may be collected automatically:

• IP address and device type
• Browser information and operating system
• Login time and date
• Browsing activity and click patterns on the site
• Information obtained through cookies and similar tracking technologies

1.3 Information Received from Third Parties

In some cases, we may receive information from third-party verification service providers for the purpose of identity verification or fraud prevention. In such cases, the privacy policy of the relevant party will apply.

tbajee88 uses collected information only for the following legitimate purposes:

2.1 Account Management and Service Delivery

• Creating, managing, and securing your account
• Processing deposits and withdrawals
• Providing bonuses and promotional offers
• Personalizing the gaming experience
• Providing technical support and customer service

2.2 Security and Compliance

• Ensuring account security and preventing fraud
• Completing age verification (21+ confirmation)
• Complying with Anti-Money Laundering (AML) guidelines
• Enforcing responsible gaming policies

2.3 Communication and Marketing

• Sending important account-related notifications
• Sending promotional messages and offers with your consent
• Informing you about platform changes and updates

2.4 Analytics and Development

• Evaluating and improving platform performance
• Reviewing user experience
• Developing new features and services

tbajee88 uses cookies to improve your browsing experience and ensure platform functionality. Cookies are small text files stored on your device.

3.1 Types of Cookies We Use

• Essential Cookies: Required for the basic operation of the platform, such as maintaining login sessions.
• Functionality Cookies: Remember your preferences and settings.
• Analytics Cookies: Help analyze site usage to improve services.
• Security Cookies: Help detect and prevent fraud.

3.2 Controlling Cookies

You can control or delete cookies through your browser settings. However, disabling certain essential cookies may cause some platform features to not work properly.

tbajee88 does not sell or rent your personal information. However, information may be shared in the following specific circumstances:

4.1 Service Providers

To operate our platform, we use trusted third-party services such as payment processing services (bKash, Nagad, Rocket, Upay), game software providers, and identity verification services. These parties receive information only to provide specific services and follow their own privacy policies.

4.2 Legal Obligations

If required by a legal directive, court order, or a valid request from a government authority, we may be legally obligated to disclose information.

4.3 Fraud Prevention

We reserve the right to share relevant information with security agencies to prevent fraud, manipulation, or financial crime in online gaming.

4.4 Business Transfer

In the event of a business merger or acquisition, your information may be transferred to the new authority. You will be notified in advance in such cases.

5.1 Data Retention Period

Your information may be retained while your account is active and for a defined period after account closure as required by legal and regulatory obligations. Under Anti-Money Laundering guidelines, it is mandatory to keep financial transaction records for a specified period.

5.2 Data Security Measures

To protect your personal information, we take the following technical and organizational measures:

• Data transmission is secured using SSL encryption technology
• Passwords are stored using advanced hashing methods
• Access to sensitive data is restricted to authorized personnel only
• Regular security checks and audits are conducted
• Data breach detection systems are active

5.3 What Happens in the Event of a Data Breach

If there is a risk that the security of your information has been compromised for any reason, tbajee88 will notify you of the relevant matter as quickly as possible and take the necessary corrective steps.

As a registered user of tbajee88, you have the following rights:

6.1 Right to Access Information

You can request a copy of the personal information we hold about you at any time. This request can be made by email.

6.2 Right to Correction

If there is any error in your information, please ask our support team to correct it. Keeping accurate information is also important for the security of your account.

6.3 Right to Deletion

You may request the deletion of your personal information where there is no legal or regulatory obligation to retain it. However, some information may not be possible to delete while your account is active.

6.4 Right to Object to Processing

For marketing-related communications, you may withdraw your consent at any time. Please make this request by email.

6.5 Right to Lodge a Complaint

If you have any concerns about our privacy practices, contact us directly. We take all complaints seriously and work to resolve them quickly.

tbajee88 strictly provides services only to those aged 21 or older. Minors are not permitted to create accounts or use the services.

Age verification is in place during the registration process. If we become aware that a minor has an account on our platform, that account will be closed immediately and all associated personal information will be securely deleted.

Our request to parents — monitor your child's device use and use parental control software where needed.

Our platform is connected to game software providers (such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, etc.) and payment service providers (bKash, Nagad, Rocket, Upay).

These third-party services operate under their own privacy policies. tbajee88 is not responsible for the data collection or use by these third parties. We recommend that you read the privacy policy of the relevant service.

Depending on the nature of the service, your personal information may be processed or stored on servers located outside Bangladesh. In such cases, we ensure that:

• Data transfers always occur through secure encrypted connections
• The receiving party ensures protection equivalent to this privacy policy
• Data is used only to provide the necessary services

tbajee88 reserves the right to update this privacy policy as needed. If any significant changes are made, you will be notified in the following ways:

• By publishing a notice on the platform
• By sending a message to your registered email address
• By updating the "Last Updated" date at the top of this page

Continuing to use the platform after any changes will be considered as your acceptance of the updated policy. Therefore, it is advised to review this page regularly.

If you have any questions, concerns, or complaints about this privacy policy, please contact us. tbajee88's dedicated support team is available 24/7 to assist in Bengali.

You can also visit our Terms and Conditions and Responsible Gaming pages to learn about our other policies and guidelines.